Many of these questions and answers are closely tied to the Planning Department. If you do not find answers to your questions here, the FAQ list for the Planning Department.
Is my property in a floodplain or floodway?
Call the engineering department with a legal address @ 401-5000.
Who can help me determine water and wastewater availability if there has not been service to a specific location before?
Come to city hall to view the water and wastewater maps in the lobby or call the engineering department for assistance @ 401-5000.
If you have cost inquiries on tap fees or community impact fees, Call the engineering department @ 401-5000.
What do I do if my water pressure is low?
Call 401-5550 to report the problem and a technician will be dispatched .
What do I do if I have a question regarding my water bill?
Call the Utility Billing Department at (512) 401-5300.
Who do I contact for a water line inspection?
Call the Building Inspection Department at (512) 401-5100.
Does the City re-pave all the streets?
City crews do some of the re-paving and contractors are hired for the larger re-paving jobs.
Who do I contact to report potholes?
Call the Street Department at (512) 401-5550.
Is the City responsible for street lights?
The City submits maintenance contracts to P.E.C. (Pedernales Electric Cooperative). You can call P.E.C. directly at 331-8883, ask for Cedar Park. Remember to have an address if possible.